Tag: servicescape

Scent for Service Businesses

When you sell products, it is easy to measure the effect of a scenting program; more products sold. For service companies, however, things are not as concrete. Can ambient scenting help service companies too? That is what researchers set out to discover. Specifically, they wanted to know how non-noticeable scent in a busy service environment […]

Sensory Design for Your Spa

If you have a spa or are designing one, you should pay particular attention to its sensory design. This includes sight (lighting, color scheme, cleanliness), sound (noise, music), feel (temperature, comfort) and smell (ambient scent, product scents and outside scents). Sight and Sound Spa goers preferred natural materials for the spa design, favoring wood (37%), […]

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