If you're planning on making an Air Esscentials visit soon, please stop by our new location: 1800 NW 96th Avenue, Doral, FL 33172

Return Policy

Should you need to return any items bought please be advised on our return policy:

  • Items must be returned within 30 days of purchase.
  • Open aroma bottles are non-returnable/ non-refundable.
  • Any item that has been opened and/or used is non-returnable and non-refundable.
  • Damaged machines are non-returnable and/ or non-refundable.
  • There is a 15% restocking fee on ALL items being returned.
  • Return payments will be issued AFTER items have been received and reviewed for inspection by our customer service team.
  • The customer is responsible for returning the product within the 30 day policy.
  • Payment will be reissued in the form it was received.
  • In the event of any missing, damaged, defective, or incorrect item(s) received, you should report such event to us within 5 business days of your delivery date (excluding weekends and holidays). Please call us at 305-446-1670 Monday to Friday from 9 a.m. to 5 p.m. or email us at [email protected] and our customer service team will assist you.
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25% OFF SITEWIDE - Use code BF25 - Valid 11/26 - 11/29
In observance of the Christmas holiday, our office will be closed Friday, Dec. 24. We will resume normal business hours Monday, Dec. 27.
For end-of-year inventory, our office will be closed Dec. 29-31. We will resume normal business hours Monday, Jan. 3.
In observance of Thanksgiving, our office will close Wednesday, Nov. 24, at 12 p.m. Eastern Time. We will also be closed on Thursday, Nov. 28, and Friday, Nov. 29. We will resume normal business hours on Monday, Nov. 29.
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